Last Updated: [Insert Date]

At My Luxe Wardrobe, we approach your privacy with the same care and discretion we apply to curating our European-inspired collections. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our boutique online at www.myluxewardrobe.com.

1. Information We Collect

To provide our refined shopping experience, we collect:

  • Personal Details: Name, email address, shipping/billing address, and contact information when you create an account or place an order.
  • Payment Information: Credit card details (processed securely through our payment partners), though we never store full card numbers.
  • Transaction History: Records of purchases, returns, and preferences to personalise your future shopping experiences.
  • Technical Data: IP address, browser type, device information, and pages visited to optimise our website performance.
  • Communication Records: Correspondence with our customer care team at [email protected].

2. How We Use Your Information

Your data enables us to:

  • Process orders for our signature pieces from ankle boots to bustiers with European efficiency
  • Provide personalised recommendations based on your wardrobe selections
  • Enhance your shopping experience through website improvements
  • Communicate order confirmations, shipping updates, and exclusive offers
  • Prevent fraud and ensure transaction security matching our military-grade encryption standards
  • Comply with legal obligations as a UK-based retailer

3. Data Sharing & Disclosure

We treat your information with the confidentiality of our Aberdeen boutique:

  • Service Providers: Trusted partners (payment processors, shipping carriers) who assist in delivering your luxe experience.
  • Legal Requirements: When necessary to comply with laws or protect our rights and customers.
  • Business Transfers: In the event of mergers or acquisitions, with appropriate privacy protections.

We never sell your personal data to third parties for marketing purposes.

4. Data Storage & Security

Your information is safeguarded with the same precision we apply to packaging your orders:

  • Stored securely on servers with limited access
  • Protected by industry-standard encryption technologies
  • Retained only as long as necessary for business or legal purposes
  • Processed primarily within the UK/EEA, with international transfers adhering to GDPR requirements

5. Your Rights

As our valued client, you may:

  • Access, correct, or request deletion of your personal data
  • Object to or restrict certain processing activities
  • Request data portability where applicable
  • Withdraw consent for marketing communications
  • Lodge complaints with the UK Information Commissioner’s Office (ICO)

To exercise these rights, please contact [email protected].

6. Cookies & Tracking Technologies

Our website uses cookies – the digital equivalent of measuring your preferences for the perfect fit:

  • Essential Cookies: Enable core functions like shopping baskets and secure checkout
  • Performance Cookies: Help us improve our website’s functionality
  • Marketing Cookies: Allow personalised advertising of relevant pieces (dresses, cardigans, etc.)

You may manage cookie preferences through your browser settings or our cookie consent tool.

7. Policy Updates

We may occasionally update this policy to reflect changes in our practices or legal requirements. Significant changes will be communicated through our website or email.

8. Contact Us

For privacy-related inquiries, please contact:

Data Protection Officer
My Luxe Wardrobe
47 Palmerston Road
Aberdeen AB7G 8BI
United Kingdom
Email: [email protected]

Thank you for trusting My Luxe Wardrobe with both your elegant essentials and your personal information.